I can’t access my account with my credentials.
If you cannot access your account, either the username or password you entered is incorrect.
If the username is incorrect, try another username or email. If that does not work, contact us here and confirm that you have an account linked to the email. In your message to ACS, provide your name, email, and the company you belong to. We will reach back promptly with account details.
If the password is incorrect, click “Forgot your password?” and enter your username or email. We will send a password reset link to your email if it is linked to an account. Please check your inbox.
The system says I don’t have an account.
If the system says that you do not have an ACS account, the credentials you entered are not linked with an account in our database. Fill out the ACS Account Request Form and apply for a new account. We will review your account request and respond within a couple of days to request more information or give you access.
I didn’t receive the email to reset my password.
If you did not receive an email from ACS to reset your password, contact ACS Marketing to confirm that the email you entered is linked with an account. In your email to ACS, provide your name, email, and the company you work for. We will reach back promptly with next steps.
I don’t have an account and I want to create one.
If you do not have an ACS account, you will need to apply for one with the ACS Account Request Form. We will review your account request and get back to you within a couple of days to request more information or give you access.
I click on the login button and nothing happens.
If you click on the login button and nothing happens, or a similar issue occurs, contact ACS Marketing here
In your message, provide a screenshot of the login page, the email associated with your account, and which web browser, operating system, and device you are using to access your ACS account. We will reach back promptly with a solution. We recommend you go to your browser settings and clear your browsing data. Then, try accessing your ACS account again.
My account is blocked.
After too many login attempts, the system will block your account for security reasons. If your account is blocked, you will need to reset your password or reach out to ACS Marketing to unblock your account.